Refund policy

We accept returns within 30 days of delivery.

Items must be unworn, unwashed, and in original condition with tags attached.

To start a return, email us at grotto.slc@gmail.com

Once your return is approved, we’ll provide return instructions.

Return shipping costs are the responsibility of the customer.

The customer is not responsible for a restocking fee.

Refunds are issued to the original payment method once the return is received and inspected.

Sale items and limited releases are final sale.

We make pieces intended to stay in your closet for a long time. If something isn’t right, we’ll do our best to make it right.